Future Office
Let your experts make the most of their knowledge. Tieto’s innovative Future Office services help information workers resolve the daily challenges they face through digital services. We help implement new efficient ways of working, free from time and place restrictions, improving overall productivity and employee satisfaction.
The changing work environment
The current change in the working environment toward a more mobile, transparent and real-time organization presents new challenges and provides opportunities to enhance efficiency and productivity. An increasing part of work is expert work, where knowledge and networking are important. An ever more efficient use of knowledge, faster decision-making, as well as teams and groups that change according to the situation are needed.
The basis for success is in information workers and services that help them be more efficient in everyday work situations. Service packages that are formed around individual user roles and based on workers' profiles, networks and monitoring of relevant contents play a key role.
User centric service design
The basis for the Future Office offerings is to plan services to enhance work efficiency according to the user's needs. In practice this means that the service design is based on the challenges that information workers face daily in various work situations in which advanced digital services may be useful.
In designing service concepts, another key point is the feasibility and use of the services, as the success of service design is measured in their use. Future Office creates services that the end user needs by combining the organization’s goals, operative processes and the IT solutions that support them.
From package to cloud
Typically, Future Office services are built from the most suitable systems in the customer’s own environment. Tieto can also deliver packaged services, such as project and collaboration services, as cloud services.
The challenges for internal services are similar in different lines of business. “Our long experience in designing consumer services and strong skills in the latest technologies and service concepts related to information work make us a pioneer in developing services for information work. We also strive to be a pioneer in using digital services, and the advanced internal services that we use are an example of this,” says Antti Pudas, the Director of DTC ‘Information Management’.
Our solution
Future Office provides an excellent starting point for gathering business needs for internal services, concepting and then implementing them.
We add value to your business in the following areas:
- Internal Communication and Role-based Intranet
- Project and Collaboration Services
- Knowledge Sharing and Networking
- Operative Desktops
- Employee Self-Services
- Search Services for Information Workers
Benefits:
- Improved information worker performance: productivity and efficiency
- Extended breadth and impact of virtual team work
- Better service quality and knowledge reuse
- Less low-value added activities eg. internal travelling
