Unified Communications as a Service

Unified Communications as a Service (UCaaS) is part of the clever Tieto Cloud services portfolio offering customers a highly standardized, pre-integrated, permanently updated and ready to go service.

The challenge

Speed means time-to-market, responsiveness and productivity. The simple fact is that the faster businesses are, the easier they can beat the competition. Besides, employees generally would happily change the way they work to more productive ones, but usually the communication and collaboration technology does not assist in the transformation. Tools that help them be more productive can increase employee satisfaction and results.

Tieto’s solutionWoman whit headphone and computer copy

Tieto UCaaS is a combination of service packages that includes e-mail, instant messaging and presence, conferencing and voice services with several service categories and options. With Tieto UCaaS, you can select the best suited packages for your different user categories. By utilizing cloud service there is no need for initial investments with a pay as you go business model.

UCaaS establishes a new way of offering, ordering, delivering and managing communications services. UCaaS is highly standardized, pre-integrated, permanently updated and ready to go. It is easy and fast to take into use, which is a great benefit when companies need to be agile in tackling the competitive market.

Benefits

UCaaS can help make employee performance better by introducing modern communication and collaboration tools. However, enterprises can get more out of UCaaS than just individual productivity, but also

  • Faster ways of working, faster collaboration and communications
  • Improve time-to-market and reach of your services
  • Digitalize your customer and partner co-operation
  • Make and save money by simplifying processes and making your clock speed run faster than competition
  • Reduce travelling costs up to 90 %
  • A company attractive for talented people