Tieto Corporate Information Hub brings new business opportunities for telecom operators
Tieto Corporation PRESS RELEASE 7 February 2011 at 13.00 am EET
Tieto will introduce a new enterprise communication solution, the Corporate Information Hub (CIH), at the Mobile World Congress in Barcelona. With CIH the telecom operator and enterprise networks can be connected in a new way which enables operators to expand their role as communication service providers as they can now offer their enterprise customers better and more comprehensive unified communications solutions. Tieto delivers CIH as a Software-as-a-Service (SaaS) solution, so the operators can exploit new business opportunities immediately.
"With our solution enterprises can simplify their communications infrastructure in a controlled way, which is a critical success factor in the success of business operations. Furthermore, with CIH the operators can develop their own service offerings and create new sources of income in the continuously accelerating communication solutions markets", says Matti Vesala, director of the Finnish Telecom & Media business unit in Tieto.
CIH will offer a controlled unified communications solution which can be used to connect, deliver and utilize the end-user's information flows in an entirely new way. The solution can be connected to the enterprise's operating and customer relationship management (CRM) systems. Via CIH, digital messages are delivered quickly and efficiently because it identifies the user's availability, and based on that, mediates the messages to the right communications channel. The solution also brings clear cost savings for the company.
Tieto's solution acts as an add-on to the operator's existing service offering for the enterprise customers, and it can be tailored to be a comprehensive solution package together with the operator's own service portfolio. CIH is provided as a SaaS solution and does not require separate investments from the operator. The experience and competence of Tieto's specialists ensures that CIH will be continuously developed and maintained.
"IT is increasingly packaged and consumed as a service. Our strategy drives for higher differentiation and specialization and going forward, more focus is placed on productizing our high value adding services and offerings", concludes Matti Vesala.
Meet Tieto at Mobile World Congress 2011.
For further information, please contact:
Maisa Siren, Senior Customer Manager, Tieto,
Phone. +358 50 3022 893, maisa.siren@tieto.com
Maria Forss, Director, Industry Analyst and Media relations, Tieto
Phone +358 40 754 7345, maria.forss@tieto.com
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Tieto is the leading IT service company in Northern Europe providing IT and product engineering services. Our highly specialized IT solutions and services complemented by a strong technology platform create tangible business benefits for our local and global customers. As a trusted transformation partner, we are close to our customers and understand their unique needs. With more than 17 000 experts, we aim to become a leading service integrator creating the best service experience in IT. www.tieto.com
